Password & Security unavailable on iPhone

I get a iCloud unavailable message trying to access password & security in settings. Trusted device list missing. Started with updating to iOS 15.2. Cannot bring up anything on settings screen for my iCloud. I signed out and back in without issue. Any thoughts? Apple problem? My wife is on 15.1 and sees same thing. It happens on cellular and Wi-Fi.

iPhone XR

Posted on Dec 17, 2021 5:09 AM

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2 replies

Dec 17, 2021 6:02 AM in response to topperdog

'If you can't connect or sign in to iCloud', click here --> https://support.apple.com/HT203512


For official Apple Support click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


VPN prevented sign-in --> https://discussions.apple.com/thread/253164691

Dec 17, 2021 6:53 AM in response to Limnos

I can sign in to iCloud without issue, the Password & Security option is not working on WIFI and Trusted Device list doesn't populate over WIFI.


On Cellular it works fine. I have no issue signing into iCloud, my phone has an issue connecting to iCloud for Password and Security on the settings option of my iPhone and will only work when using cellular. I am able to look at Payment options, Subscriptions, Name and Phone Number, but not Password & Security when on WIFI. The message that displays after about 5 minutes of a spinning circle is this:


And the spinning circle on setting page. Everything below works on WIFI except Password and Security as well as populating the trusted device list. When I turn WIFI off, those options begin to function. In the below shot, Name, Payment, Subscriptions, Media, iCloud, and Family Sharing all work over WIFI; however, password & Security does not. Only over Cellular.

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Password & Security unavailable on iPhone

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