it says scan text in my passcode and it wont let me type in my oasscode
When I turn on my iPad it says scan text in the passcode and I cannot put in my passcode. The keyboard does not come up and I cannot turn off or on my iPad
User profile for user:
mario49
User level:
Community Specialist
Hello Annelies5665,
Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to access your keyboard or restart your iPad. We can understand why you'd reach out for a solution.
Let's try force restarting your iPad, then try again.
Cheers!