Do not disturb not working Mac

Bruce, 

Thanks for observing the situation further. Knowing it’s happening with all email accounts and contacts is helpful. Can we test this in safe mode? You can even send yourself an email to test it, so that it’s a quick procedure. How to use safe mode on your Mac

Thank you. 

Bruce,

While turning off Notifications all together is an option here, it doesn't seem that this is the way Do Not Disturb should be working. If you have the opportunity, we'd like to have you work with Apple directly to dig further in on this situation.

Focus is a new feature in macOS Monterey and though Do Not Disturb is not, there seems to be some cross over that's preventing the Mail app from behaving as described with notifications.

If you're willing, the way to connect is by using this link - Contact Apple Support

Thank you.

Is there any progress on the issue? It still seems present in 12.2.1.

Still the same problems with Monterey 12.3.1

Monterey 12.4 and the **** issue is still here...

This exact problem is happening to me too.

Hey there Bruce, 

Sounds like we’re working with a Focus/Do Not Disturb on your Mac and you’re still receiving notifications from the Mail app. Is that the only app still notifying you while the Focus is enabled? 

From your screenshot it also looks like you’re sharing the Focus across your devices, are you encountering Mail providing notifications anywhere else? Any similarities in the incoming emails that are triggering the notifications? For example, all from a specific email account, if you have multiple. All from specific contacts, etc? 

Thanks. 

Just for the record, this is happening to me as well. And it only started after installing 12.1. I will turn off the sound notifications that you both suggest, but would love to know when apple can fix this.

Thanks!

Same identical issue here. After installing 12.1 the incoming email sound is still active even though Focus is on. The banner emails are not showing as expected. All other connected devices (iPad and iPhone) are working properly.

I am having the same issue since installing Monterey and it's quite disconcerting as I need to record on my Macbook pro - both auditions and voiceovers - and these notification sounds can ruin take after take - not to mention interrupt an important Zoom meeting. Turning off alerts all together is an option for now, though not convenient to have to turn this on and off throughout the day. Thanks for your attention to this.

** Another issue since installing Monterey is that Bluetooth used to automatically pair my keyboard, mouse and external Bose speaker. Now, I need to repeatedly click "on" and "off" these devices in the Bluetooth drop down to get them to pair. It's quite tedious and I really miss the automatic, efficient pairing pre-Monterey. I hope this can be resolved! Thanks so much for your help.

Thanks so much, Bruce. I actually did re-pair my devices and, alas, it's still an issue.

Hopefully Apple will address the Focus/Do Not Disturb sound alert issue so that it functions like Do Not Disturb did pre-Monterey. I don't see the new Focus as an enhancement thus far.

I appreciate you offering your updates and tips!

This issue is very annoying and needs to be fixed!

I switch on focus mode and do not disturb to work on something that requires concentration, and just as I reach my zone, the notification sound from the mail app rings every single time and throws me right out of it. No, I'm not willing to silence my Mail notifications sounds because I still want to hear the ding when I'm using my Mac normally. Please, please provide a fix.

This is happening to me too. To date I have contacted Apple through chat and spoken to someone on the phone, as well as going into local Apple Store. Not one person has been able to help or resolve this issue. I've upgraded the operating system 3 times this week! With every update my macbook gets slower and it still hasn't resolved the Do Not Disturb problem.

This is extremely frustrating. Like someone else on this community chat, I am on video conference calls a lot and it is very annoying that the DND no longer works.

Yes we can turn off mail sound, but this shouldn't have to happen if the DND worked as it did before. Very much wish I hadn't upgraded to Monterey.