No trash selection in Mail’s swipe option (iOS 15.2)

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No trash selection in Mail’s swipe option (iOS 15.2)

I’ve searched all the forums and still couldn’t resolve this issue. I don’t have trash as a swipe option in Mail. I double checked every account’s advanced settings and made sure discarded messages are going into the deleted mailbox, mailbox behaviour for deleted mailbox is going to bin. Restarted my device, reinstalled Mail, removed all accounts except for iCloud to test….nothing worked.

Going a bit nuts here. Can anyone help?

iPhone 13 Pro, iOS 15

Posted on Dec 19, 2021 10:25 AM

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Answer 1

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mspacworld Author

Level 1

7 points

Dec 24, 2021 1:28 AM in response to bailier

After hours speaking to multiple support staff, I finally have an answer.

A senior engineer at Apple confirmed that iOS 15.2 took off the option of swipe to trash in Mail, to increase usability and reduce accidental deletes. The best option we have now is to set swipe left option to none, and when you swipe left you have 2 options - more and trash. At that point, you select trash to delete the message in the inbox.

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Answer 2

bailier

Community Specialist

Dec 20, 2021 11:31 AM in response to mspacworld

Hello mspacworld,

It sounds like when you swipe a message in the Mail app, you do not have an option for trash.

You've already done a lot of troubleshooting steps including confirming your accounts are set to delete the messages instead of archiving them as seen here Delete and recover emails in Mail on iPhone.

In this case, as you are also up-to-date, have removed and added the email, and have removed and added the app, at this point you may want to Contact Apple Support or use this Get Support link for assistance.

Hope this information helps.

Have a good day.

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No trash selection in Mail’s swipe option (iOS 15.2)

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