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emojis disappeared from Apple Mail

Emojis just disappeared from my Apple Mail program (version 12.4). WHen I click on the smiley face symbol, nothing happens. How can I get them back?

I'm on a MacBook Air laptop (MacOS Mojave, version 10.14.6).

MacBook Air 13″, macOS 10.14

Posted on Dec 20, 2021 5:49 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2021 10:01 AM

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


If that doesn't help reinstall the OS.

11 replies
Question marked as Top-ranking reply

Dec 22, 2021 10:01 AM in response to tsilvers18

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


If that doesn't help reinstall the OS.

emojis disappeared from Apple Mail

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