I received a pop-up as well as a text. The pop-up said to change my password and the text sent by 81961 provided a 6-digit verification code. I tapped on the change password….. does this mean they hacked into my phone?
I seen 81961 is a scam number, what should I do? I just reset my password once more.
iPhone 12 Pro Max, iOS 15
If you changed your password then you're probably okay. If you have two factor authenticaiton set then it acts as a another level of security.
Always be leery of email messages and text messages. Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679
Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
If you changed your password then you're probably okay. If you have two factor authenticaiton set then it acts as a another level of security.
Always be leery of email messages and text messages. Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:
Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679
Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759
Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw
If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
Apple ID compromised?
