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Apple not active


So I woke up to this message of put password on my Apple ID, I tried all the passwords I could remember but it was saying Apple ID not active. I can’t remember my password and it’s also saying no Apple ID found when I used my personal details for forgot password. Right now no trusted device is showing on my Apple ID layout and the enter password for your Apple ID keeps popping up, I can’t use Apple Music and some other apps. This is wat it keeps showing 😭😭😭😭😭😭. I want to know if I can change it entirely


iPhone XS Max, iOS 14

Posted on Dec 21, 2021 1:16 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2021 3:32 AM

Error messages:

- Cannot reset password

- This Apple ID is either not valid or not supported.

- This Apple ID is not active.

- we can’t find the Apple ID matching this information


There is no Apple Support document specifically addressing your message that I can find but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:


If your Apple ID is locked or disabled --> https://support.apple.com/HT204106


Contact Apple for help with Apple ID security --> https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Dec 21, 2021 3:32 AM in response to crocodile2306

Error messages:

- Cannot reset password

- This Apple ID is either not valid or not supported.

- This Apple ID is not active.

- we can’t find the Apple ID matching this information


There is no Apple Support document specifically addressing your message that I can find but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:


If your Apple ID is locked or disabled --> https://support.apple.com/HT204106


Contact Apple for help with Apple ID security --> https://support.apple.com/HT204169

Apple not active

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