You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 12 ringer switch turns off randomly

Calls are often missed due to the ringer switch somehow moving to the off position when no one has been holding the phone. It appears that the internal spring mechanism relaxes and causes this to occur. It is not the user touching it. Apple needs to address this hardware issue.

iPhone 12 Pro Max, iOS 15

Posted on Dec 21, 2021 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2021 12:02 PM

Take off the case. tape over the switch with PVC insulation tape, put the case back. I've done it for years.



Or put in a feature request to remove this switch, at http://apple.com/feedback


4 replies

Iphone 12 ringer switch turns off randomly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.