Went to factory reset my Mac now there is no disk.

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Level 1

4 points

Went to factory reset my Mac now there is no disk.

I wanted to factory reset my Mac and I followed a video on YouTube and through recovery clicked erase Mac, the screen went black, and then a folder with a question mark appeared and theres no disk showing up. I’ve tried so many things but no matter how many times I go into recovery the disk doesn’t show up and I don’t know what to do anymore… if anyone knows anyway to fix this I would appreciate the help! This is what my disk utility shows when I go through recovery. And there’s no disk either when I try to reinstall os.

MacBook Air (2020 or later)

Posted on Dec 22, 2021 9:12 AM

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Answer 1

PRP_53

Level 10

91,465 points

Dec 25, 2021 7:50 AM in response to nathyadry

In Recovery Mode >> Utilities >> Run Repair Disk. Back out of Disk Utilities and run the Reinstall macOS. This will require and active and functioning Internet Connect to connect to the Apple Servers.

For best results use an Ethernet Cable to Router.

Follow these guidelines during installation:

If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.

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Answer 2

Dec 22, 2021 9:25 AM in response to nathyadry

Since you erased the drive, you now need to install using Recovery as well.

Quit Disk Utility, and choose Reinsnstall macOS.

It will take quite a while, since it will have to download the OS from the internet.

In the future, if you need to do this, it is better to create an installer disk in a USB thumb drive. This will be faster.

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Answer 3

Barney-15E

Level 10

116,494 points

Dec 22, 2021 4:59 PM in response to nathyadry

It looks like it is there at the top of the list. Select it, click Erase, and format as APFS.

Reinstall the OS.

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Answer 4

nathyadry Author

Level 1

4 points

Dec 25, 2021 7:35 AM in response to Luis Sequeira1

When I try to reinstall macOS it asks for a disk to install it into and that portion is just blank with nothing there to click. Do you have any idea what I could do there?

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Answer 5

lllaass

Level 10

210,459 points

Dec 25, 2021 7:52 AM in response to nathyadry

What shows when in Disk Utility you click on Apple SSD A...?

That is your internal disk Can you erase the disk? If so do that and format in GUID and APFS.

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Went to factory reset my Mac now there is no disk.

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