Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Erase Button Greyed Out

Hey guys,

I'm trying to erase all data from my macbook pro 13' 2019. In Disk Utility the button for erasing is greyed out, It can't be done either with Disk Utility in System Preferences and neither after restarting and opening Disk Utility with Command+R. I've tried all hacks I've found (First Aid first, showing All Devices) without any luck. Is there any option to do that some other way?

Thank you :)

MacBook Pro Retina

Posted on Dec 22, 2021 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2021 7:34 PM

Greetings Adam_Soch,


Wondering which Mac OS is installed on your MacBook Pro.


Apple support have an article online ... gives a new method for recent Mac OS versions


Erase all content and settings on Mac

https://support.apple.com/en-us/HT212749


Hope this helps :-)

2 replies

Dec 23, 2021 7:49 PM in response to Adam_Soch

Adam_Soch Said:

"Erase Button Greyed Out: Hey guys, I'm trying to erase all data from my macbook pro 13' 2019. In Disk Utility the button for erasing is greyed out,[...]"

-------


Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seen. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.

Erase Button Greyed Out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.