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Lauren74R Author

Level 1

4 points

PHONE IS FROZEN

i can't do up date as i have no storage left on phone and do not want to do a rest as i will loose my pictures also my phone is frozen and tried to reset it still won't work

iPhone SE, iOS 14

Posted on Dec 22, 2021 2:09 PM

Top-ranking reply

LD150

Level 10

91,673 points

Posted on Dec 22, 2021 3:03 PM

If your phone is rammed full and at the same time frozen it is highly unlikely you can recover any data. The restore option is likely the only one that will work,

Try the update option though.

Frozen phone

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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PHONE IS FROZEN

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