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O_oa_a Author

Level 1

4 points

Exchange Policy

I have bought a iPhone13 Pro 256GB as a gift (not yet open) but realised it's not the right capacity he wanted. Is it possible to exchange it to 128GB?

Posted on Dec 23, 2021 7:38 AM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Dec 23, 2021 7:40 AM

You normally have 14 days for a device purchased from the Apple Store for a full refund/exchange. Exchange will be dependent on in-store stock. However, the holiday exchange is currently applied, and purchases made after November 1 can be exchanged up to January 8.

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