Turn off “Notifications Silenced” on iPhone

Ever since my wife upgraded her iPhone 12 to IOS 15.1.1, my text messages to her show ".... has notifications silenced"


I've researched this issue and followed every solution I've come across. I've done the following:


  • disabled anything to do with Focus
  • Turned off Share Across Devices
  • Logged into her Apple ID and found her ID was active on her iPhone and her Roku stick. I deleted the Roku stick from her account. She has no other Apple devices and does not have iTunes installed on her laptop.
  • She has Do Not Disturb set up but that ends at 7:30 am. I have turned it off and back on
  • Rebooted her iPhone 12


At this point, I'm out of options. I would appreciate any assistance that Apple, or any expert for that matter, can provide.


TIA


[Re-Titled by Moderator]

iPhone 12

Posted on Dec 24, 2021 6:24 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2022 10:37 AM

I had this same issue for a few weeks. Finally fixed it by removing all scheduled focus and turning off do not disturb ON ALL DEVICES THAT USE THAT APPLEID/PHONE NUMBER.


Then in settings, cycle (turn on and off, then set to your preference) “share across devices”. This seemed to get everything synced up and removed the hide notifications, then we could chose to not share across devices so I could do focus on my laptop but always have notifications on on my phone.

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46 replies

Apr 18, 2022 4:59 PM in response to Jgephoneissues

Nothing has worked!!!! Please have apple fix this. We went into the store and the girl was clueless. She said just reset your settings …typical “it” response. I expected more from the actual apple store. It was in Gilbert AZ and my wife is upset that she can’t get it fixed. She works as a dog sitter and her clients are getting a notification on the bottom of the screen that she is on do not disturb while watching clients dogs. She is frustrated beyond belief and I am thinking of telling her to switch phones at this point and get the dreaded “droid” phone.

Apr 21, 2022 9:45 AM in response to B_u_c_K

It was happening with only one of my contacts, (not all) and I have no expectations of you or anyone else. I was simply sharing what worked for me in an effort to help others and it seems to have helped at least one person so there’s that. Isn’t that what this forum is for? Assuming that you already contacted AppleCare about this…. If not, please do.

Apr 22, 2022 10:40 PM in response to cat562

I have this exact issue with my moms phone! She just got a new iPhone, and when I go to message her I see mom “has notifications silenced”.


  1. my husband does NOT see this notice when he texts her (it only shows to me)
  2. she does NOT in fact have notifications silenced (they are not disabled/focus is not turned on)
  3. the messages DO go through on BOTH her iPhone and her Apple Watch


After two hours of troubleshooting last night (literally trying everything in this post before I even found this post) something finally worked. It was some combination of toggling DND/sharing across devices/focus. I can’t recall what exactly it was, but we “fixed it”.


Fast forward to right now and this issue is back.


Enough people seem to have this problem, hopefully Apple can figure things out and prioritize fixing it. Having to jump through all these hoops is rather extreme. If anyone has any new suggestions please share in the interim - thanks!

Jul 7, 2022 8:46 AM in response to reiddg

I’m also having this issue with my daughter’s phone. She doesn’t have notifications silenced but when I text her it tells me she has it silenced. It’s only for me. All other text messages with family go through without that issue. We don’t know what to do to fix it. Some of the fixes shared aren’t super clear to me.

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Turn off “Notifications Silenced” on iPhone

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