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jmarcell1k Author

Level 1

7 points

Text Messages/iMessages Content not being Backed up at all

When I go to Settings>General>iPhone Storage>Messages>3GB of “Top Conversations” and about 1.4GB of photo and video attachments combined. When I check Settings>Apple ID>iCloud>Manage Storage>Messages, it says 1.3GB stored. when I click to review the conversations/content, there’s literally zero conversations or content displayed despite the Messages switch being turned on/green. How does this make any sense? Trying to view these conversations on a new phone(8+) and as expected, zero pictures/videos and majority of conversations missing. How to fix??

Posted on Dec 24, 2021 9:29 PM

Top-ranking reply

jmarcell1k Author

Level 1

7 points

Posted on Dec 26, 2021 2:31 PM

Checked and tried all three suggestions but my texts and attachments still aren’t backed up or appearing on my new phone :/ not sure why it’s only backing up and showing texts(no media at all) from 2020/early 2021.

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Text Messages/iMessages Content not being Backed up at all

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