Accessories for iPad are not connecting! What do I do?

I understand that you have the iPad Pro and just received an Apple Pencil. You have stated that the Apple Pencil does not attach correctly and does not connect via bluetooth. Note that your iPad Pro will only work with the Apple Pencil 2nd Generation. Ensure that it is the Apple Pencil 2nd Generation and not the 1st Generation. Connecting the Apple Pencil to your iPad just requires you to attach it to the iPad (Right Side magnetic connection).

More information here on ➔ How to connect the Apple Pencil to your iPad.

If nothing works then return the Apple Pencil and get a replacement. You may also want to get your iPad Pro checked as well at the Apple Store or at an Authorized Service Center.

Axel F.

I have the exact same issue. Is there a way in the UK (if you know) that I can trade my 1st gen pencil in for the 2nd gen? It was a gift so no idea if the receipt is still available

Good point. Thanks

You are welcome.

Axel F.

If you had a receipt then things would have been much easier, however, can you not check with the nearby Apple Store? Here in the US, in most cases, a receipt is not required for exchanges or repairs when the product is still under warranty. I recommend that you contact your local or a nearby Apple Store and ask this question for a direct answer.

Axel F.