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Level 1

17 points

When Facebook is open all my calls are silenced after iOS update

I have been having a problem since the last few updates. If I have Facebook open, all my calls are silenced. It doesn’t matter if the caller is in my contacts or not. I get the banner notification but there is no ringing. If I am playing a video or reel the banner doesn’t always show up. I only discover that I missed a call if the caller leaves a message or I actually check for missed calls. How can I fix this?

[Re-Titled by Moderator]

iPhone SE, iOS 12

Posted on Dec 27, 2021 11:28 AM

Best reply

dadtwotimes

Level 1

12 points

Posted on Mar 3, 2022 2:33 PM

I’m having the same issue, the phone won’t ring when on Facebook watching the news. This is a disappointing, I usually just listen to the news reels while working and now I’m missing calls. How can the Facebook app override the operating system like this? Apple needs to make a patch and fix this! Nothing should override the operating system!

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Similar questions

28 replies

Feb 4, 2022 7:05 PM in response to Ozzie1910

It’s not working for me.

Feb 24, 2022 9:05 PM in response to Ozzie1910

Do not work! This happened to most ppl I know after the last/ current update.

Clplou72

Level 1

8 points

Feb 25, 2022 7:32 AM in response to Ozzie1910

Mine is off didn’t fix it

Mar 6, 2022 8:42 PM in response to dadtwotimes

Me too

marcia59

Level 1

8 points

Mar 7, 2022 10:17 AM in response to windy162

It worked! Turning off Attention Aware Features worked on my iPhone 12! Unbelievable, as I just phoned Apple Care yesterday and they did not offer this solution.

marcia59

Level 1

8 points

Mar 7, 2022 10:44 AM in response to windy162

Correction. I wrote earlier that Turning off Attention Aware Features worked on my iPhone 12. Well, it worked once. The next time I watched a facebook video, incoming calls didn't work.

Mac-love

Level 1

13 points

Mar 14, 2022 6:40 PM in response to Dan_M2487

I've been having the same trouble with my XS MAX. Were you able to fix yours?

Mar 14, 2022 6:41 PM in response to Mac-love

Still having these issues! Come on Apple and get it together!!!!!!

deggie

Level 10

167,237 points

Mar 14, 2022 6:54 PM in response to Dan_M2487

Are you having this issue with any app other than Facebook?

Sudqiali

Level 1

8 points

Mar 17, 2022 5:46 PM in response to windy162

Same issue with my father phone

os-ver

Level 1

8 points

Mar 28, 2022 9:51 AM in response to windy162

I switched from an iPhone SE running IOS 14.x to a 6s that I upgraded to IOS 15.3.1 and this is happening on the 6s. It was fine when it was running IOS 14.x

Mac-love

Level 1

13 points

Mar 31, 2022 7:01 AM in response to Dan_M2487

Did you find any solution to this at all?

deggie

Level 10

167,237 points

May 16, 2022 5:52 PM in response to Glamzar

Have you updated to iOS 15.5?

When Facebook is open all my calls are silenced after iOS update