error code 4042

I tried to update my iPad 6th gen today, software was not properly installed and now my iPad won't turn on. I tried to restore it and enter the DFU mode. I keep getting that it couldn't fix the software because of a 4042 error.

Anyone knows what to do?

iPad, iPadOS 14

Posted on Dec 28, 2021 4:00 PM

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2 replies

Dec 28, 2021 4:09 PM in response to CaroVenegas

CaroVenegas wrote:

I tried to update my iPad 6th gen today, software was not properly installed and now my iPad won't turn on. I tried to restore it and enter the DFU mode. I keep getting that it couldn't fix the software because of a 4042 error.
Anyone knows what to do?

I don't see that code in either of Apple supported links

iOS update and restore errors - Apple Support

Find an iTunes or Finder error code - Apple Support

Dec 29, 2021 3:51 AM in response to razmee209

I know! I found another person who had the same problem and customer service told him to ask for another device if within guarantee, or purchase another iPad. I mean, really????

Am I suppose to buy another device because their software messed up my iPad??

I tried to book a call with CS but they don’t support clients if not within US apparently… I couldn’t enter my number…

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error code 4042

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