Screen time / Roblox

Question

Level 1

7 points

Screen time / Roblox

I have screen time limits set for my child for Roblox. It’s not responding, which allows my child to play unlimited. The device is under downtime and even though Roblox is not listed as an app always available, it’s still available to play. I’ve even tested by limiting the category of games which includes Roblox. All games locked under the screen time limit EXCEPT Roblox. We just updated devices to most current iOS update. I’d hate to think this was intentional. It needs to be fixed.

iPhone 8

Posted on Dec 28, 2021 8:57 PM

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Answer 1

judysings

Community Specialist

Dec 29, 2021 4:06 PM in response to ldy007

Hello ldy007,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with Screen Time regarding Roblox. To start, check out this article for information about Screen Time: Use Screen Time on your iPhone, iPad, or iPod touch

Also, check the restrictions for the app as outlined here: Use parental controls on your child's iPhone, iPad, and iPod touch

If these steps don't help, please reach out to Apple directly for support here: Get Support

We hope this helps.

Cheers!

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Answer 2

ldy007 Author

Level 1

7 points

Dec 30, 2021 7:15 AM in response to judysings

Clearly, you responded however you did NOT address the issue or the concern. Clearly, I understand how to use the screen time feature and the parental controls. As I've stated in my original comment, regardless of the screen time limits and down time, Roblox was STILL available. It did not matter if I restricted Games, in which Roblox is categorized, or if I restricted Roblox itself. This app is NOT on the available all the time list. This app should NOT be available, 24/7 and free of any time restrictions when there are down times and time restrictions in place that specifically cover this app. Please address.

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Screen time / Roblox

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