USB A ports no power after wake up

I have a few months old Mac mini M1 and one annoying problem:


both USB A ports have sometimes no power after wake up and the the only resolution is to reboot the Mac.


Does anyone know what I can to solve this or do I need to bring it to Apple for check up, the Mini has warranty of course?

Mac mini 2018 or later

Posted on Dec 29, 2021 10:16 AM

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30 replies

Mar 14, 2022 3:52 AM in response to den.thed

Okay some people just have no idea what's going on here when replying to this thread.


The problem is that the USB-A port completely stops functioning after the Mac Mini M1 goes to sleep. The only solution is to completely reboot the device to fix it. This problem has occurred since the release of the device and still happens on the latest update. Clean installation (DFU) of the OS does NOT fix the problem. This seems to be a HARDWARE ISSUE impacting a lot of Mac Mini M1 users.


Here is a video of the issue: https://youtu.be/vazTRjKqLg0


This is after the Mac Mini M1 went to sleep. You can see the mouse works when connected to the USB-C to USB-A adapter, but not when it's connected to either one of the regular USB-A ports on the device.


I am sad and disgusted that this is not being picked up or acknowledged by Apple and have lost faith in the platform. I sold off my Mac Mini M1 and will be using a different device.

Apr 30, 2022 10:01 AM in response to AlanCE

As someone who's been away from macs for a while, who just bought a mini a few weeks ago, this thread got me to return it.


I spent over a week troubleshooting why my usb-a logitech keyboard wouldn't work when I woke up the mac (after letting it go to sleep, and forgetting it was on) when I plugged in a usb-a external ssd to use.


Went so far as to get a thunderbolt one to plug into the usb-c port, in case there was a problem with power on the usb-a ports.


Neither the usb-a or usb-c ports let the external ssd's work (but a pc recognized both without complaint), and plugging a drive in or letting the machine go to sleep and no keyboard mouse.


After some four finger control/command/option/??? keys that were supposed to reset some usb firmware, and spending $ on the thunderbolt drive, I was told to either buy a powered external hub, or to put all usb devices on 6' extender cords and putting them away from the machine.


Now its "Just don't let it sleep".


If the m1 mac mini doesn't need sleep, and its a problem to let it sleep, apple should disable that option from the factory.


And they sure as heck should have fixed the problem by now, but I've gotten the impression that IO is the m1's weak spot.


So between this and a few other usability issues where I was told to change the way I do things, or to just live with the problem, this was the last straw.


Nice little cpu, apple. Terrible little nagging issues that require you either be familiar with the apple ecosystem, buy products certified to work with it at high prices, or live with how its done.


I got a $200 celeron windows machine, and that's an adequate replacement for my usage. Nowhere near as powerful or flexible, but at least it keeps the power on to the USB ports and actually does what it's supposed to do, which seemed to me to be a low bar.

Mar 13, 2022 2:36 PM in response to florisbdr

My mac mini does the same thing and it is annoying beyond words. This is NOT normal, it doesn't happen to the USB-C ports, just the USB-A ports, and correct answer is not "just don't let it sleep." That's like turning up your car's stereo so you can't hear the horrible noise coming from the engine. Apple engineers need to fix this with a firmware update or something. My Intel Mini didn't do this, nor should this M1.

Mar 27, 2022 6:19 PM in response to AlanCE

I agree. I have an 14-inch 2021 MacBook Pro, and have a Thunderbolt Hub, as well as a USB hub. All software and OS updates in place. I have an Apple Optical Mouse with USB, and it suddenly stops responding if the system goes to sleep.


The suggestion that the system not go to sleep, is a work around, it's not an answer. The is an endemic flaw in the M1 series Macs, no matter how current the OS updates are. In my case, I have to reboot, and this is just unacceptable. I tried connecting the mouse directly to the computer, no help.


Apple, if you are listening, please fix, and until then, can you explain what is causing this problem. Are there specific software conflicts you could advise us to pay attention to? Oh, this computer is a week old. Just saying...

Apr 30, 2022 11:43 AM in response to AlanCE

Just finished returning mine. Thank goodness for buying things at Costco.


I can't believe that I wasted money and time trying to troubleshoot this. I finally had to put a wired keyboard and mouse on it for it to work.


Who would have thought that a tier one manufacturers product would just not work with a wireless logitech mouse and keyboard?


Not enough power to the ports, and then just turns them off.


And yeah, this was all brand new, and never worked correctly. So reinstall the OS to fix a usb power issue? Nope.


I did reset it, wipe it and reinstalled for the return. Wireless keyboard/mouse still doesn't work.


Switched the dongle over to my el cheapo windows machine (check out aerofara pro 2 on amazon) and it works great, and so does the external drives.


Nice to tinker with, but aside from the problem, the "solutions" people want to persist in offering (just turn off sleep!) are even worse.


I prefer machines that do the basics without trouble, I'm not buying apple peripherals when I have plenty already, and the not so helpful suggestions to "just don't do THAT" ended it for me.


Dec 30, 2021 7:59 AM in response to den.thed

I charging my iPad on one USB, or iPhone.


This is no cable/device or other problem, both ports are just not on, if I reboot (which I normally never do) everything is back to normal.


Both USB ports are dead until I reboot, this happened several times already and I contacted the Apple support already about this a month ago.

They couldn't help me and conclusion was, that I observe the problem. Now it happened again and I feel this is not right.

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USB A ports no power after wake up

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