USB A ports no power after wake up

I have a few months old Mac mini M1 and one annoying problem:


both USB A ports have sometimes no power after wake up and the the only resolution is to reboot the Mac.


Does anyone know what I can to solve this or do I need to bring it to Apple for check up, the Mini has warranty of course?

Mac mini 2018 or later

Posted on Dec 29, 2021 10:16 AM

Reply
30 replies

Mar 17, 2022 11:05 AM in response to florisbdr

Hi, yes, they want me to send the computer in to be serviced, as it is still in warranty. I can predict what will happen though: they will do a fresh install of the OS again, they will poke at it and find nothing broken, and send it back with the same existing problem.

I'm considering pursuing the option to simply return the computer and start using my Intel Mini again. Since my support ticket has been active since a month after I bought the M1 Mini, and they can't solve the problem, returning it should still be an option.

Apr 30, 2022 11:12 AM in response to tom_f_harper

The "Genius" bar wanted to wipe my machine to see if it would fix the problem. It won't; I've already reinstalled the OS and set up a new user as a test (which is functionally no different from wiping and reinstalling everything), so they're wasting my time. The next step after they do this (and fail to fix the problem) would be to send it to apple to be looked at. Maybe I'll buy a pc as well and just keep taking the M1 back to apple to be "fixed" every time it disables its USB-A ports.

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USB A ports no power after wake up

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