Cannot delete file to clear storage.

Cannot delete large files which are .mov I get OSStatus error -47


Also cannot delete .m4v files after entering my apple password.


MacBook Air 13″, macOS 10.13

Posted on Dec 29, 2021 10:42 AM

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Posted on Dec 30, 2021 12:46 PM

Has something got the file Open?


• error -47 fBsyErr: File is busy (delete)


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

4 replies
Question marked as Top-ranking reply

Dec 30, 2021 12:46 PM in response to TysonT65

Has something got the file Open?


• error -47 fBsyErr: File is busy (delete)


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Dec 30, 2021 9:33 AM in response to TysonT65

Hello TysonT65,


Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you are unable to delete some files on your Mac. We can see why you’d want this taken care of, so let us help from here! Let’s start out by testing to see when this behavior occurs. 


First, put your Mac into safe mode and test. Booting into safe mode will disable any startup and login items from automatically opening, which can help us to isolate the source of the issue further. When you do this, you’ll see some unusual behavior from the display; this is to be expected. Please follow the steps in this article: How to use safe mode on your Mac. 


Additionally, this helpful article was linked to your posting in case you’ve not yet explored it: Free up storage space on your Mac.


Please let us know if you have follow up questions, so we can continue assisting. Take care!

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Cannot delete file to clear storage.

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