MacBook Pro 2021 M1 crackling sound from Apple TV app

My new MacBook Pro 2021 M1 16" has recently started outputting crackling sound when playing from Apple TV app. I have found various posts and articles on similar issues but none with actual working solutions or this specific. Here is what is most odd and interesting...

the crackling sound from an Apple TV app video only happens when in FULL SCREEN. If I reduce the display size, normal window or put in PiP then the sound appears to be normal with no crackling. As soon as I move to FULL SIZE the crackling restarts.

I suspect there is a bug on how M1 handles graphic vs sound. If no luck finding a solution then I guess it's back to Apple for a fix or replacement, it's barely a couple of months old.

MacBook Pro 16″, macOS 12.1

Posted on Dec 29, 2021 3:22 PM

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Posted on Jan 2, 2022 11:23 AM

Using the Audio Midi Setup Utility set the format to 48000 Hz for the MacBook Pro Speakers. That should resolve the issue.

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261 replies

May 6, 2022 1:05 PM in response to fundix

Interesting. I actually had two sessions with higher level Logitech support and they could not get it to run on my MacBook Pro and finally told me that because the app is based on Intel Architecture, they are working on updating the app to the Silicone ARM, but it's not ready. Do you have it running through Rosetta, which is an option I could have used, but chose to just not deal with it.

May 7, 2022 6:43 AM in response to forenheith

What sets a MX Master mouse apart from other mice is the ability to program the extra buttons and extra scroll wheel built into the mouse. And to program those buttons, you need the Options app from Logitech. The mouse works without the Options app. But if the Options app can't run on a M1 Silicone MacBook Pro, it will only work as just a mouse, so a total waste of spending the extra money for a mouse which can't be programmed as it was meant to be.

May 9, 2022 12:04 AM in response to Drunlade

Well, you know, it's quite possibly related. Because when I'm tired of hearing the crunch from the speakers, I put on my Airpods max and the sound doesn't sound smooth there either. I feel like kicking it. So then I reboot.


So instead of the crunching, it could be an overall system jamming issue. That's why the bluetooth mouse was addressed.


So the question is why Apple hasn't fixed it and whether it can be fixed at all and the warranty is running.

May 9, 2022 12:13 AM in response to fundix

That's fair, poor third-party drivers or weird hardware interaction are pretty big causes of these kinds of issues, so rubbish Logitech software might not be helping. I have a Corsair mouse & keyboard on my M1 Pro and they both work great, but the Corsair software is utter garbage and I removed all traces of it in the end due to it constantly using CPU time and periodically crashing for no reason.


Having said that, I suspect the cause lies elsewhere for most of us, since I doubt every person suffering the issue is using a Logitech mouse right now. I might try using another account and installing my usual stuff bit-by-bit and seeing if any one things triggers it. Stuff like Docker, GoLand, Teams, Slack, etc

May 9, 2022 9:27 AM in response to fundix

If you read back a couple of pages you can see my self and at least one other person noting that creating a fresh user account immediately solved the issue. Played music for hours, not a single issue. Change back to my main account, crackles and pops return, which suggests it's a software/driver conflict. (well that or CPU load triggering it).

May 10, 2022 1:18 AM in response to Improvimagery

I think people may be missing their likely solution to this issue that was resolved in previous pages. I had the same clicking and popping sound during the playback of material, specifically on the Apple TV+ streaming app with my 16" MacBook Pro M1 Pro.


"Audio/midi setup" in the Utilities folder allows you to change the output sample rate. Mine was set to 44.1k and I changed it to 48k and the problem stopped. I actually have it set to 96k which is compliant with the sample rate that is mismatched at 44.1k it seems.. Give it a go

May 11, 2022 1:41 AM in response to AzoreanFox

So... the issue has gone away for now.


What I did:


(1) I uninstalled the Corsair iCue application and drivers I installed for my Mouse and Keyboard.


(2) I followed the suggestion by @sbson on page 9:


Open up a terminal

cd /Library/Preferences/Audio
sudo rm com.apple.audio.*

Shutdown / Resart the machine


Sadly I did both at once so I can't say which helped.


(3) I had previously applied the "Midi" fix which did not help at all at the time, but worth mentioning since I had done it.

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MacBook Pro 2021 M1 crackling sound from Apple TV app

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