MacBook Pro 2021 M1 crackling sound from Apple TV app

The issue started after an upgrade eh? Tough to confirm without input from Apple Support but this sounds like an audio codex issue. Either with default configuration or an encoding bitrate bug. Those "clicks" are the noise generated when there's a sample rate issue. If simply selecting the right sample rate doesn't work the issue might run a little deeper. BTW, my lowly 13" rev 1.x M1MBP run's 12.1 quite happily. This explains why OS updates have slowed down for me (focusing on the 14").

Apple is this a user error or a something else?

Becuase not all issues can be identified imediatly. Also, I suspect the bug list, oops, the issues list is stack ranked and prioritized and, becuase at least a partial workaround exists for this issue, there're going to be more serious issues than this one on which to burn dev cycles.

Sorry dude, facts of life.

48kHz is far from a non-standard frequency. It's actually what most media use. 44.1kHz is an old standard (Redbook) used in CDs. DVDs and beyond have been using 48kHz for over 20 years. Just recently we started to see higher sample rates.

But I agree with you that the app should be able to automatically set it for us.

My Audio Midi Setup Utility was already set to 48000 Hz. I'm getting the crackling issue for all sound-producing apps. This issue does not occur when using headphones.

I have the Macbook Pro with the M1 Pro chip. It makes everything sound like it's being played on an record player. It's a bizarre problem for a state-of-the-art machine!

In my case it is not permanent with the M1 Monterey 12.2.1

But if logic pro is open and i watch a youtube video, i have sometimes these crackles.

I don't use apple tv.

but working with logic i need 44.1Khz

I have this exact problem. Mac Pro M1 Max 16" purchased 2021 MacOS Monterey 12.2.1. No skipping when not in full screen mode, but the moment the video is in full screen mode it starts skipping. Further, I have no external speakers. I only use the built in speakers on the lap top. The Audio Midi fix doesn't really apply to this case although I am still trying to figure out that fix. Please let us know when this is fixed. Thanks for the observation of non full screen mode, now I can at least watch the videos (although somewhat annoyingly not in full screen mode).

AzoreanFox, You might be onto something there. However without detailed chip architecturer diagrams it would be difficult to pinpoint a potential problem with the SOC design or coding.

From what I can tell from this high level diagram, https://cdn.mos.cms.futurecdn.net/TkRsrQCTYUeBWCNcBxjXyT.jpg

there seems to be a focus on video processing but no module called out for audio. One must assume that the audio processing is done by one of the video processing elements. I like the high performance GPU for this.

Apple, where for art thou on this issue?

In my case it happens every time I listen to audio from the macbook pro speakers. It no matter if the audio comes from my browser (Firefox), from Spotify, or wherever it comes from. It always crackles.

Service says it's a software problem. I reported the problem via Feedback Assistant and got a call from the technician saying he needed more data for diagnostics. So maybe they'll sort it out. Personally, I think they have a bug in the new processors or in their Firmware and will try to fix it software wise. I'll wait another week or two and then take it to the repair shop. And then quietly again until they either refund my money or fix the glitch. It's not a $200 machine.

Fully agree: these computers are not cheap and it is astonishing that the speakers have such an issue. That Apple Genius found the issue was being reported, and logged it with Apple engineers to investigate. Unbelievable that this is occurring, nevertheless.

Heya, I am just wondering how to do this?? Not good with electronics, and I am new to handling MacBook, got the M1 air as well and noticed this problem when playing a new Apple tv+ series and thought I had noticed it before but it disappeared again. But this time it's truly too noticeable, and want to resolve this. My mac is just 6 months of age and attended to keep this one for some years, so you can understand that 'an issue' is not something I was hoping for in the first year of her life.

I found something in another forum that has worked for me so far... for the crackling and the volume issue. It's only been about a week since I did it, so the crackling might come back, but I wanted to share this now for other poor souls suffering the crackling.

From MacBook Pro 13" with M1 - Volume is way t… - Apple Community

Who are we? Are you an Apple support engineer? Is this the official answer? If not, why are you misleading people? As I mentioned above, problem 2 can be solved by disabling the application that causes these sounds. And this is clearly not a hardware problem.

No. Point two is not resolved by turning off the application. Because crackling is also heard from system sounds and, as is known, OSX has CoreAudio, so the application itself does not serve.

Apple claims that this is not a HW problem but it is not confirmed in any way. M1 are new quite complex processors so HW error is hard to rule out.

@forenheith: "we" are the people on this forum. There are no Apple engineers in this thread AFAIK. You are confusing people. This thread is about issue 1. Issue 2 is something else entirely and should be addressed in a new thread.