iPhone back up question

I have an iPhone 10xr and I've been trying to back my phone up. Every time I try to back up my phone to either iCloud or to my computer. I get a message that says phone disconnected and couldn't be backed up. Restarted my computer and phone and nothing seems to work. Any advice?


Posted on Dec 31, 2021 9:30 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2022 2:39 PM

Hi eleftheriosfromgrayslake,


We understand you're unable to complete your iPhone's backup to a computer. Take a look at the steps and information in this article to complete the process.



If you can't back up your iOS or iPadOS device to a computer or restore it from a backup


Have a good day.

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iPhone back up question

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