You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I Ipad black screen with the last update? There's no working itunes. I pad dead

my newly updated mac os cannot sync with my ipad. There's no itunes that works.

Ipad went black with the last update, why?

There's no itunes. for my mac.

ipad is not charging either


thanks for your time



iPad, iPadOS 14

Posted on Dec 31, 2021 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2021 3:54 PM

If you have a version of Mac OS at Catalina or higher, you would use Finder instead of iTunes. See this to try and get your iPad working. If your iPad won't turn on or is frozen - Apple Support

Similar questions

5 replies

Jan 2, 2022 7:52 PM in response to ChrisJ4203

i am dealing with the same issue but one thing you are not understanding is that though my mac recognizes my ipad in finder when I go to look at the details via finder it is telling to "unlock you ipad to use it with this computer" and because I have a blank screen on ipad air (3) i cannot unlock ipad...it is not recognizing my fingerprint.

I Ipad black screen with the last update? There's no working itunes. I pad dead

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.