Macbook crashes often while being connected to external monitor
It doesn't crash directly after connecting but during course of connection it crashes randomly.The problem doesn't happen when MacBook isn't connected to external display
It doesn't crash directly after connecting but during course of connection it crashes randomly.The problem doesn't happen when MacBook isn't connected to external display
Hi shashanksinghal, We appreciate you reaching out to us. We understand that your MacBook crashes often while being connected to an external monitor.
We’d like to gather additional details that may help us be in a better position to assist you.
When the issue happens, do you see the Apple logo like your device just restarted?
Have you had the chance to try a different cable? If yes, are you experiencing the same issue?
Have you had the chance to try a different external monitor? If yes, are you experiencing the same issue?
We recommend that you check if the issue persists while on safe mode.
Below is an article to help guide you through the process.
How to use safe mode on your Mac
Also, we recommend that you check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
Take care!
Hi shashanksinghal, We appreciate you reaching out to us. We understand that your MacBook crashes often while being connected to an external monitor.
We’d like to gather additional details that may help us be in a better position to assist you.
When the issue happens, do you see the Apple logo like your device just restarted?
Have you had the chance to try a different cable? If yes, are you experiencing the same issue?
Have you had the chance to try a different external monitor? If yes, are you experiencing the same issue?
We recommend that you check if the issue persists while on safe mode.
Below is an article to help guide you through the process.
How to use safe mode on your Mac
Also, we recommend that you check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
Take care!
Yes a pink screen flashes and then immediately Macbook Pro restarts.
I have even tried reinstalling the OS but issue persists.
I dont have any other monitor or HDMI cables to test with
shashanksinghal,
Thank you for keeping us posted. We recommend that you reach out to us here so we can take a closer look into the issue: Get Support
Take care!
Macbook crashes often while being connected to external monitor