Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV Continually Buffering and Freezing even on a strong internet Signal

My Apple TV was simple the best but in the last 6 months, it has started to continually buffer and freeze no matter what application you are using.


It is connected to my Wifi and on a speedtest is shows Download of 19.5 and upload of 26.7.


Ping of 13ms, Jitter 41ms and no packet loss data.


I have tried resetting it, making sure is always up to date on updates but it continues to have this issue.


Are there any resolutions out there? We have a second one in the other TV room and that one does not do this and they are on the very same network.


Thoughts?

Apple TV HD, tvOS 15

Posted on Jan 3, 2022 8:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2022 4:57 AM

Possibly you experience interference on your home network, causing overload on the remaining diminished bandwidth.

Restarting your router may automatically select new optimized Wi-Fi channels with less interference from neighboring networks, if set to automatically select the best channels (once at boot time). Or manually find channels for both bands in a relatively empty zone for your router configuration. Interference may be very localized, and can change from mild to severe between rooms.



Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

If your Apple TV can't connect to Wi-Fi - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 4, 2022 4:57 AM in response to NewImacUser2020

Possibly you experience interference on your home network, causing overload on the remaining diminished bandwidth.

Restarting your router may automatically select new optimized Wi-Fi channels with less interference from neighboring networks, if set to automatically select the best channels (once at boot time). Or manually find channels for both bands in a relatively empty zone for your router configuration. Interference may be very localized, and can change from mild to severe between rooms.



Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

If your Apple TV can't connect to Wi-Fi - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support

Apple TV Continually Buffering and Freezing even on a strong internet Signal

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.