Interference between AirPods 3 and MX Master 3

Hello Everyone,

I had fairly similar issue (not the robot voice, but the signal cracking using Mx master 3 and any Bluetooth headphones). None of the solutions presented above solved it for me, and I am also recently on Ventura, which also didn't solve.

But all those pointers lead me to think the main issue was a conflict between the two "continuity" functions both logitech and apple offer, to be able to move mouth through different device. (They probably don't want to fix the issue cause they both want you to dedicate to one system...)

Anyhow, I found a setting that did it, and I haven't seen it here, so I thought of sharing as this was so annoying and it seems to be well gone now for me:

Settings --> display --> Advanced --> deactivate the first setting, the one that basically activates this continuity setting.

The problem was finally solved for me. I hope it can help someone out there!

Here are my exact steps that I did after updating to 12.3.1. In Bluetooth System Preferences:

1. Right click on MX Master 2S. Click 'Remove'.
2. Click on 'Turn Bluetooth Off'. Devices List should go blank.
3. Under the mouse, select a different channel than the one you were currently using. The channel LED should be a slow blink.
4. Hold the channel select button down for about 5 seconds to put it into discovery mode. The channel LED should be a fast blink.
5. In Bluetooth System Preferences, click on 'Turn Bluetooth On'.
6. Click on 'Connect' next to MX Master 2S.

After I did this, I don't sound robotic anymore with my Airpods Pro and MX Master 2S connected via bluetooth.

Had issue with my AirPods 3 and MX Master 2s

This solution helped me:

https://www.iphonetricks.org/how-to-fix-macos-monterey-audio-cutting-out/

• Open System Preferences.
• Click on Sharing.
• Turn Off AirPlay Receiver. It’s available in the Services column.
• Connect AirPods

Same issue for me. I worked for about 3 months with Apple Support to come to this point. I don't want a USB dongle here!

My Mac only has only USB-C! So I would need to buy some connectors additionally.

As Apple takes out connectors and builds computers with fewer and fewer adapters, they MUST be able to setup up working wireless connections! That's mandatory.

macOS Monterey 12.1

MacBook Pro 16 in. 2019

I have the same issue and same solution with Airpods Pro and Logitech MX Master 2S.

I sound robotic with mouse on connected through bluetooth.

I sound normal with the mouse turned off.

I sound normal with mouse on connected through Logitech USB Unifying receiver.

It seems like the problem began when I updated to macOS Monterey. I didn't have this problem with Big Sur.

I have this issue too, after upgrading to Monterey on my work laptop.

I don't have the unifying receiver anymore, and it is a real pain to switch my mx master 3 mouse off everytime I connect for meetings with my airpods.

Apple can you fix this please? It was working on Big Sur for me, something about Monterey caused this.

Apple should solve this issue without workarounds on our end. How can upgrading OS suddenly cause previously working devices to not work anymore.

now I’m just turning off my mouse when entering video conferences

That's not good if robot voice is back again. I'm on Day 2 of sounding non-robotic. Did you try Removing Airpods from Bluetooth devices, and pair to the Mac again with the button on back of case?

Use AirPods with your Mac - Apple Support

I'm not sure what else to try.

I do this as a workaround only. If you tick the bluetooth icon in your menu bar, you will find the list of devices connected, initially the icon beside the device is blue. If you tick the device, that will turn into grey but it doesn’t disconnect your device.

See photo below

unfortunately it seems like the issue is back....anyone know of a different solution?

I just figured that I've got the same issue. Took me even a clean install until I figured out it's the mouse.

xin290 wrote:

[..]

It must be Apple's bluetooth driver's fault. The mouse STILL connects via bluetooth, just now to the receiver and not the laptop directly. The same radio wave is still there but the interference is gone.

In regards to your comment about the Bluetooth driver: The dongle connects the mouse via Logitechs proprietary unifying protocol, so that's not bluetooth and another driver.

I have the mouse configured to switch the desktop with the 2 extra buttons. If I use the dongle, that switching lags a lot. It takes a few seconds sometimes until I get an reaction.

So it seems I can either use my AirPods, or switch between desktops seamlessly. :/

I have had the same exact problem. In my case with a Logitech MX Anywhere 2s mouse. What I've found is that after I connect a screenshare and my voice is robotic. I simply have to switch-off the mouse and switch it back on again (literally the mouse's power switch) and everything is fine again for that entire session.

If I end the screenshare and start a new one, my voice is robotic again. But the same thing (turning the mouse off and on again) works each time.

I have this problem as well, it happens exactly as described by others on this thread. I have tested both MX Anywhere 2S and 3 versions the Logitech mouse. People on Teams video calls will say I sound robotic and choppy until I turn off the mouse. Once I do, the issue resolves itself.

My workaround:

When connecting to a web meeting, I open the BlueTooth settings in the menu bar and click the icon for the mouse. I don't have the dongle installed but I can still use the mouse for some reason.

That does not work 100% of the time and I sometimes have to power off the mouse like others have said.