You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
macOS build: 12.1 (21C52)
laptop: MacBook Pro (16-inch, 2019)
Recently I was told my voice heard in video meetings sounds robotic like and contains static. I confirmed that by recording my voice in Voice Memos when using both the mouse and AirPods 3.
I also confirmed that the AirPods would work just fine if I turn off my mouse. Any way to resolve the problem? MX Master 3 only supports connecting via Bluetooth.
MacBook Pro 16″, macOS 12.1
Hello Everyone,
I had fairly similar issue (not the robot voice, but the signal cracking using Mx master 3 and any Bluetooth headphones). None of the solutions presented above solved it for me, and I am also recently on Ventura, which also didn't solve.
But all those pointers lead me to think the main issue was a conflict between the two "continuity" functions both logitech and apple offer, to be able to move mouth through different device. (They probably don't want to fix the issue cause they both want you to dedicate to one system...)
Anyhow, I found a setting that did it, and I haven't seen it here, so I thought of sharing as this was so annoying and it seems to be well gone now for me:
Settings --> display --> Advanced --> deactivate the first setting, the one that basically activates this continuity setting.
The problem was finally solved for me. I hope it can help someone out there!
macOS Monterey 12.5.1
MacBook Pro (16-inch, 2019)
Logitech G915
Logitech MX Maste 3 for Mac
I have the same issue with my regular AirPods. The mic sound is robotised when Mouse and/or Keyboard is on and connected via bluetooth. Mic input is back to normal once both Mouse and Keyboard are turned off.
I have had this issue with the MX keys Mac & MX Master 3 for Mac and AirPods Pro. Spend hours with the Apple Support and then went to the Genius Bar as problem couldn't be eliminated. I was thinking that this is my laptop problem. At Genius Bar it worked perfectly with Apple Magic keyboard but it happens with Logitech Keyboard. MacBook Pro 16 in. 2019 So my workaround was to connect via Logitech Unifying Receiver.
However I am wondering if this is Logitech Keyboard that causes the issue or Logitech Mouse.
Now I am having different issue. I have unifying receiver connected to the back of my Studio Display via ethernet dongle. Mouse & keyboard interfere with each other making it unusable. I had to connect it via dongle to my Macbook.
Very annoying. I wonder if different MacBook models have this problem.
Hi guys,
I own a MX Master 3 & MX Keys, I also have this issue when paired with either my AirPods Max, AirPods Pro and Airpods Gen 3. I lost my USB receiver and can't simply go back too use it...
It's absolutely terrible because when I'm hooked up to my dual 4K displays I kinda need to use an external mouse and keyboard, it's quite annoying.
For now I turned off the continuity to the iPad and it improved the cracking sound a lot, however there is a bit of cracking sound every 5 minutes.
Let's keep bumping this thread because this issue actually happens.
I had the same problem with Macbook Pro 14 and Ventura 13.1. Mouse MX3s for Mac.
As soon as you connected the Airpods 3 the mouse began to go jerky.
Your solution solved the problem for me!
Thank you very much!
Thank you x100000000000; you literally saved my day. I spent an hour searching for solutions, searched my house for a logitech dongle (only to have it not connect properly to the mx master 3s); and when I tried your solution it worked. I'm super grateful.
Same issue! What USB receiver are you referring to? Mine only seems to connect via Bluetooth as you originally mentioned.
Actually turning off AirPlay Receiver didt helped... I still have issue with robotic voice
I do not see this issue as solved duo to the need for the USB bluetooth receiver.
Fine for the dropouts, but has no effect on the voice problem for me.
Same issue here as described my most users. Nothing seems to fix it but disconnecting Mx Master 3 from BT.
I have the same exact issue. So, I have to turn off the MX Master 3 every time I use the mic on AirPod Pro. However, I'm not sure the issue comes from Apple or Logitech...
Does this issue affect airpod max as well? Anyone knows?
Hi tricky_layups, thanks for sharing, but I am also on 12.3.1, still having the issue after reconnecting bluetooth devices. I have MX3 keyboard instead of mouse by the way.
Thanks. I am still having issues with my AirPods Pro and I am on Monterey12.3.1. Both my MxMaster 2s and Keys are giving the AirPods exact same issue as before.
All of the above does not solve the problem. Why do I need Bluetooth if I can't use it?
Interference between AirPods 3 and MX Master 3
