On 9/20/21I received an email saying that I had been upgraded to icloud for free. I am still being charged. Please tell me why

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Level 1

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On 9/20/21 I received an email saying that I had been upgraded to icloud+ for free. I am still being charged .99 a month. Please explain why.

Posted on Jan 5, 2022 11:39 AM

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Answer 1

Level 10

105,073 points

The upgrade was free, and added several "free" features, but you still have to pay for the previously subscribed plan. WHAT IS ICLOUD PLUS AND IS IT FREE FOR ALL APPLE USERS? provides further information.

You can also refer to this discussion: icloud+ for free?

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