You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

On 9/20/21I received an email saying that I had been upgraded to icloud for free. I am still being charged. Please tell me why

On 9/20/21 I received an email saying that I had been upgraded to icloud+ for free. I am still being charged .99 a month. Please explain why.

Posted on Jan 5, 2022 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2022 11:52 AM

The upgrade was free, and added several "free" features, but you still have to pay for the previously subscribed plan. WHAT IS ICLOUD PLUS AND IS IT FREE FOR ALL APPLE USERS? provides further information.


You can also refer to this discussion: icloud+ for free?


1 reply

On 9/20/21I received an email saying that I had been upgraded to icloud for free. I am still being charged. Please tell me why

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.