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Apple CarPlay not working after iOS 15.2 update

I have iPhone 11 with 15.2 update. I have an 18 Chevy Cruze. Before iOS 15.2, I hadn’t updated out of the last 14 iOS version. So I recently updated straight to 15.2. CarPlay functions fully except for ONE THING: whenever I use the button on my steering wheel to have Siri place a call, Siri will say “ok calling….” And then nothing comes out of the speakers. The recipient of my call says they answer the call and it’s just static. Now, if I place the call manually either through my phone or by pressing the buttons on my radio, it goes through just fine. But using the dictation feature through the steering wheel causes a glitch I guess? It just won’t come through the speakers. I have reset my car infotainment system to factory, I have reset all CarPlay settings on my phone. Nothing works so far. The problem is the update. My phone/CarPlay has functioned through all the updates until the 15 version. I can receive calls. I can make calls manually but I can’t use the button on the steering wheel to make a call. Now that defeats the purpose of handsfree doesn’t it? Something was changed during the update or something caused a glitch. Anyone else having this issue?

iPhone 11

Posted on Jan 5, 2022 12:36 PM

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Posted on Jan 12, 2022 8:12 AM

Sorry to hear some of you are having issues.

I'm just saying, if this were a widespread problem, everyone would likely experience it. Maybe it is an iOS 15.2 issue; perhaps it is not. All I can say is I use CarPlay daily with my iPhone 11 running 15.2 and do not have a problem. I know that does not help your situation other than to say that this is not a major 15.2 issue.


Have you tried some of the simple stuff like...


  • A different cable
  • Re-pairing your phone to your car (and explicitly removing the CarPlay configuration and redoing it)
  • Restart your iPhone and, if applicable, restart your car's infotainment system.
  • Make sure Siri is enabled.
  • Make sure CarPlay is not restricted. Some do not know you can block Carplay from being used. This is done under Screentime, I think.
  • Similarly, iOS 15 introduced the "Focus" feature, and perhaps your current settings are messing up CarPlay. I'll admit, the Focus feature does feel confusing, and I stumble over it from time to time doing other things.
  • Check whether Carplay is allowed when locked.

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Apple CarPlay not working after iOS 15.2 update

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