Apple Mail redirect and forward rules

Question

Apple Mail redirect and forward rules

I am trying to redirect all mail received from an Outlook365 account I access successfully through Apple Mail to a Gmail account. I have tried several different rules variants, and nothing seems to work reliably:

If ANY rule matches: Account [my Outlook365 account], Then redirect or forward to ***
If ANY rule matches: To contains my outlook365 email address, Then redirect or forward to ***

No luck. A few messages come through, but not all. I'm guessing the second rule fails because the header might be looking at a distribution list address rather than searching all of the message headers (which would be what I *think* needs to happen).

And I have placed this Rule as the first rule in Apple Mail preferences.

Help?

[Email Edited by Moderator]

Mac mini, macOS 12.0

Posted on Jan 6, 2022 12:30 PM

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Answer 1

Owl-53

Level 10

105,073 points

Jan 9, 2022 7:42 AM in response to Stephen Epstein

Has one consider logging in to the Web Interface of Outlook and seeing if one can Froward ALL Message as they are receive a Severs Level to the G-Mail Account.

Some Mail Servers will allow this and still Keep the Original Mail intact on the Original Mail Server or Forward and Delete

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Answer 2

chuckbl

Community Specialist

Jan 9, 2022 6:22 AM in response to Stephen Epstein

Stephen,

You may also be able to forward or redirect your messages by adjusting the settings for your Outlook account: Use rules to automatically forward messages

If you need further assistance with those options, you’ll want to reach out to Microsoft: Contact Us - Microsoft Support They’d be in the best position to help with their particular email service.

Regards.

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Answer 3

chuckbl

Community Specialist

Jan 7, 2022 12:29 PM in response to Stephen Epstein

Hello Stephen,

Thanks for reaching out through the Apple Support Communities about further customizing your Mail rules.

To verify, are the messages that don’t get forwarded being sent via a distribution list?

If so, you may be able to add additional conditions to recognize those distribution lists, if they come from a recurring address or a specific domain.

Take care.

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Answer 4

Jan 7, 2022 7:05 PM in response to chuckbl

Thanks - that's true, it might improve things a bit, but I'm on a lot of distribution lists, and what I'm really trying to do is forward or redirect (preferably redirect) every email that comes into account #1 (my Outlook365 account) to account #2. No exceptions.

Is there a rule that can do that? I thought that the first instance I tried above (If account is my Outlook365 account, then forward/redirect) should work, but it doesn't.

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Answer 5

Jan 12, 2022 8:11 AM in response to chuckbl

That may be true, but there should be a way to do this directly in Apple Mail - all messages received in one account automatically redirected or forwarded to another.

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Answer 6

Jan 12, 2022 8:15 AM in response to Owl-53

I did try that, without much effect. I set a rule in Outlook to redirect all my emails and nothing happened.

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Answer 7

Owl-53

Level 10

105,073 points

Jan 12, 2022 10:25 AM in response to Stephen Epstein

Then that might be an issue on the Outlook side of this equation

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Answer 8

Jan 12, 2022 10:46 AM in response to Owl-53

I'm sure there are problems with Outlook, but once that message comes into Apple Mail, I would expect there would be a way to reliably forward or redirect it to whatever account I wish.

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Apple Mail redirect and forward rules

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