You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple watch 7 says no sim

I purchased an apple watch 7 cellular in November. Transferred my cellular plan from my old watch to my new one no problem. No all of a sudden, my new apple watch is showing "no sim". Any ideas?

Apple Watch Series 7

Posted on Jan 7, 2022 4:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2022 8:16 AM

Hi Kgranter,


We'd like to help you find the best resolution for issue with the cellular connection on your Apple Watch. We would recommend trying the following steps.


  • Update iPhone.

Update your iPhone, iPad, or iPod touch

  • Update Apple Watch.

Update your Apple Watch

  • Update carrier settings.

Update your carrier settings on your iPhone or iPad

  • Set up the Cellular account again.

Set up cellular on your Apple Watch


If you continue to have an issue after following those steps, you'll want to reach out to Apple Support. You can use the link below, if needed.


Get Support


Thank you for using Apple Support Communities.

3 replies
Question marked as Top-ranking reply

Jan 8, 2022 8:16 AM in response to Kgranter

Hi Kgranter,


We'd like to help you find the best resolution for issue with the cellular connection on your Apple Watch. We would recommend trying the following steps.


  • Update iPhone.

Update your iPhone, iPad, or iPod touch

  • Update Apple Watch.

Update your Apple Watch

  • Update carrier settings.

Update your carrier settings on your iPhone or iPad

  • Set up the Cellular account again.

Set up cellular on your Apple Watch


If you continue to have an issue after following those steps, you'll want to reach out to Apple Support. You can use the link below, if needed.


Get Support


Thank you for using Apple Support Communities.

Jan 11, 2022 11:39 PM in response to Kgranter

I have had the same issue, I’ve reset both my phone and watch and fully updated the software. Had the EID number manually put into the watch by my provider but mine will not show that there is a sim, it says no ICCD or no SIM card with no provider. Because of this I am unable to connect to a cellular that is connected to my account. My provider have no idea what they are doing either and cannot understand what is going on. If you have figured out how to fix this issue please reply back it would be greatly appreciated.

apple watch 7 says no sim

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.