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User profile for user: bernard.24
bernard.24 Author
User level: Level 1
11 points

Apple TV 4K (2017) flickering in Dolby Vision 4K 60Hz

My Apple TV resolution is currently set to 4K Dolby Vision 60Hz. I get a great image until the screen becomes static, it starts to flicker in a major way and stops in about 30 seconds. Flickering never happens when playing a movie or when any element on screen is moving or animating. It happens mostly but not exclusively when I quit playing certain content and do nothing on-screen (leave it idle).


I am using an HDMI that Apple recommends from Belkin: https://www.belkin.com/us/cables/audio-video-cables/4k-ultra-high-speed-hdmi-2-1-cable/p/p-av10175/. I tried once changing the HDMI cable to another one I use for my PS4 and I got the same issue.


My TV is a TCL QLED C715 that supports Dolby Vision.

Posted on Jan 7, 2022 3:28 PM

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User profile for user: Brian_P7
Brian_P7
User level: Community Specialist

Jan 8, 2022 4:42 PM in response to bernard.24

Hello bernard.24.


Thanks for reaching out to Apple Support Communities. We understand that you are experiencing a flickering issue with your Apple TV. We want you to enjoy Apple TV 4K without issues, and we'll be glad to assist.


We'd suggest updating tvOS for Apple TV to see if that helps: Update your Apple TV


If you are already up to date, Contact Apple for support and service

Cheers.


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Apple TV 4K (2017) flickering in Dolby Vision 4K 60Hz

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