Apple id on ipad mixed up can't install apps

hi!! i seem to be locked inside a weird loop. my appleID is as not originally on this iPad. it was used with different email for work originally. Let's say that's called work@email.


now i'm logged in as myself(my personal email and cloudID)


i go to update apps in the app store - says my password is wrong.


i go check, correct password. wrong ID. it's trying to log me in as work@email, but i'm logged into ipad with personal email!! i can't see where to switch and get this old work@email out/off ipad so the whole thing is under personal email and i can update apps.


im guessing to log out of icloud - but i am already!! according to the ipad - i'm already logged into icloud with personal ID.


im stuck - is there another spot i need to remove this old id from?


thank you.

iPad Pro 12.9-inch Wi-Fi

Posted on Jan 8, 2022 6:13 AM

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Apple id on ipad mixed up can't install apps

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