Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Joerel Ramos
Joerel Ramos Author
User level: Level 1
37 points

USB superdrive wont work despite USB c adapter

I asked Apple customer support whether the USB superdrive would work with my MacBookAir 13'retina 2019. The agent ( through chat) stated that as long as I have an adapter it should. I have a Satechi USB C adapter, purchased through apple as well so I bought the drive. I have tried to use it but a notification states that I should connect it to a USB port as it needs power. I read through the discussions and someone got a better result when he upgraded to Monterey. I did that and it still is not working. Should I return it or is there a way for this to work?

MacBook Air 13″, macOS 12.1

Posted on Jan 8, 2022 5:05 PM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
198,461 points

Posted on Jan 8, 2022 7:46 PM

Joerel Ramos Said:

"USB superdrive wont work despite USB c adapter"

-------


It works for me too.


So, Verify the Connection:

See if the SuperDrive is even seen: 

  1. Hold Down: the Option key
  2. Click: the Apple menu
  3. Select: About this Mac...
  4. Click: System Report... button
  5. Select: Disc Burning (on the left of screen)
  6. Look For: this SuperDrive
View in context

Similar questions

4 replies
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
198,461 points

Jan 8, 2022 7:46 PM in response to Joerel Ramos

Joerel Ramos Said:

"USB superdrive wont work despite USB c adapter"

-------


It works for me too.


So, Verify the Connection:

See if the SuperDrive is even seen: 

  1. Hold Down: the Option key
  2. Click: the Apple menu
  3. Select: About this Mac...
  4. Click: System Report... button
  5. Select: Disc Burning (on the left of screen)
  6. Look For: this SuperDrive
Reply

USB superdrive wont work despite USB c adapter

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up