My Mac OS high Sierra version 10.13.6 desktop gives the message saying that iCloud account details cannot be opened because of error connecting to iCloud.

Is my Mac too old to connect to iCloud back ups ?

Error message and can’t connect to iCloud .

all my other devises work connect with iCloud back up except my Mac .

iMac 27″, macOS 10.13

Posted on Jan 10, 2022 12:19 PM

Similar questions

Can't sign into iCloud on Mojave 10.14.6; no documented solutions are working I can sign into iCloud on my iPhone, iPad, and even the appstore on my Mac. But not through the Mac system preferences. Not the iCloud preferences nor Internet Accounts. I type in my Apple ID and (correct) password, and after watching a spinning loading icon for a few seconds, I'm brought back to an empty Apple ID field, with no error message. I tried: sudo -v ; killall -9 accountsd com.apple.iCloudHelper ; defaults delete MobileMeAccounts ; mkdir ~/Library/Accounts/Backup ; mv ~/Library/Accounts/*.sqlite* ~/Library/Accounts/Backup/ ; killall -9 accountsd com.apple.iCloudHelper ; sudo reboot which did not work. I tried temporarily moving ~/Library/Accounts/Application\ Support/iCloud and the system seems to never generate any new contents. I also tried the answer here: https://apple.stackexchange.com/questions/338806/re-upgrade-to-macos-mojave-esp-parts-relating-to-icloud-without-loosing-data/341371#341371 I also tried creating a new admin user and logging into iCloud from there; this does not work either.\ Any suggestions?
2546 1
Cannot log into iCloud on mbp. I get an error message when I try to enter my Apple Id password on my MacBook Pro. Thus I am unable to log into iCloud/iTunes and cannot update the software or download additional apps to my computer. I have tried trouble shooting, made sure time/date accurate etc, have reset my password, logged out on all other devices. Made sure updated on all other devices. Apple support doesn’t seem to be able to guide me thru effectively resolving the problem either. Still can not get into my iCloud on my mbp. Please help.
895 2
Can't access iCloud after system restore When I tried unsuccessfully to download Catalina, my Mac wouldn't open Safari. So I did a system restore. Since the restore, my Mac isn't accessing iCloud. Notes, keychain, contacts, etc. are not syncing with my iPad or iPhone. In System Preferences>iCloud I have tried to sign out and sign in again, but it then asks me to keep a copy of iCloud data. Selecting to keep a copy has the little wheelie thingy spinning endlessly. Clicking the Stop-the-update then asked for my AppleID and password again. The wheelie thingy is spinning again so I can't sign out of iCloud. Rebooting takes me right back into the same loops. I tried removing the Mac from iCloud in my iPhone and iPad, hoping it would allow me to start over and set up iCloud from scratch on the Mac, but that did nothing. How can I fix my iCloud account?
1651 7

1 reply

Erica_S1

Community Specialist

Jan 11, 2022 9:36 AM in response to giselefrommoncton

Hi there giselefrommoncton,

We understand you're experiencing an issue with connecting to iCloud on your Mac, and we'd like to share a resource that can help.

Check it out here: If you can't connect or sign in to iCloud

We hope this helps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Mac OS high Sierra version 10.13.6 desktop gives the message saying that iCloud account details cannot be opened because of error connecting to iCloud.