error message for battery usage

macpro 15" retina 2015 has a loud "fan" sound and the battery shows an error message

Posted on Jan 11, 2022 5:48 AM

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2 replies

leroydouglas

Level 10

199,458 points

Jan 11, 2022 9:42 AM in response to joanmt

joanmt wrote:

macpro 15" retina 2015 has a loud "fan" sound and the battery shows an error message

Get help with your Mac notebook battery

Learn how to optimize the life of the battery in your Mac notebook, fix battery issues, and get service.

https://support.apple.com/en-us/HT204054

Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

HWTech

Level 9

69,380 points

Jan 11, 2022 5:09 PM in response to joanmt

To expand upon @leroydouglas' suggestion.....if the battery is bad, then the temperature sensor within the battery may not be registering. If a Mac cannot communicate with all the sensors, then the Mac will run the fan(s) at high speed to protect the Mac from overheating.

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error message for battery usage

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