Accidental calling of favorites on hang up on my iPhone

User_TK wrote:

A Really simple fix would be to add a slight delay to the in call screen after the other person hangs up. You’d effectively let both parties hit hang up and end the call gracefully. The only possible side effect would be if someone doesn’t hit the end call button, they have to look at the in-call screen for an extra second. I honestly think the older phones did this somehow. I’m not sure if there was a delay that was removed or if the acknowledgment of the other caller hanging up just got quicker on newer phones. Either way this isn’t a difficult problem to solve and it’s effecting all of your users, I get lots of pocket dials during the day at work from people this is happening to and I do it multiple times a day myself. You’re just seeing a small subset of users here that were annoyed enough to seek out this thread.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. Their participation here is minimal. However, you can let them know your thoughts here:

Product Feedback - Apple

I have added three favorite contacts (one for Apple tech-support, one for customer sales, and a third for Apple business sales). I’ve stacked them where the three numbers most frequently miscalled on hang up are located. It’s not a perfect fix (like when I’m hanging up from my recent call list) but it’s reducing the times I misdial someone I know.

BTW, my workaround is to move my favorite corporate numbers to that location at the bottom of the favorites screen. This way I get into a phone menu, just hang up, and I haven't butt-dialled any one of my friends.

Please initiate a change in iOS to revert to older code. It used to be that when the other person ended the call, the call control screen would show “Call Ended” for 1-2s. Now, there is nothing. As described by many others, if you go to end the call by pressing the red “end call” button, but the other person beats you by 1ms, the call control screen vanishes and you inadvertently end up touching a name on your recently called list.

This changed in 2022 with one of the updates. PLEASE - change it back!!

JCMarie333 wrote:

This has become so annoying. I’m accidentally dialing people in my recents multiple times per day. I just came back to iPhone after leaving them for two years. This is making me regret that decision. This can easily be fixed by either A.) making the call function from recents a swipe instead of a tap, or B.) defaulting to the Home Screen after a call. The call function is TOO SENSITIVE. Please Apple, this is is simple. Fix it!

Apple's participation in ths user-to-user forum is minimal. They do not read here for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple

The more people who do, the more likely it is that this issue will be something they pay attention to.

Feedback submitted (although about the recent calls list, it is exactly the same issue as present with the favorites list mentioned here. Namely, that there screens exist that list multiple contacts at once that allow instant dialing by accident which can easily happen during other usage) …:

"When the recent calls list is open, even just scrolling through it means enormous odds of accidentally dialing someone on it. The functionality present in the (i) link to the right should be the behavior on the entire name. The "dial now" functionality should either be removed completely or put into the space occupied by the (i) at present.

Relatedly: sometimes scrolling on the phone is not responsive or not smooth (any app) and when this happens, attempting to scroll turns into a tap or unknown delayed action. This is true even on a new iPhone 15 Pro with ample space and battery life. But even worse when any of those three are not the case."

I can’t believe it’s 2024 and this hasn’t been fixed. It’s only 9am where I’m at right now and I’ve just pocket called 2 people from the “accidentally hanging up 0.1 seconds too late” issue. The problem is this will continue to happen to nearly everybody until Apple decides to do one of two things: 1) Delay the screen timeout when the other party hangs up. Or 2) Default back to the Home Screen immediately after the other party hangs up. The iPhones used to just have a short delay years ago (which is the best option). Ever since that changed, I either click the 8th or 9th person in my favorites list or WORSE, I click someone in my recent calls list EVERY SINGLE DAY, MULTIPLE TIMES PER DAY. This is especially frustrating since this is my work phone & I find myself accidentally calling customers at ridiculously early/late hours which is embarrassing. To make matters worse, even if I hang up within 1/1,000,000,000 of a second, they somehow still get the missed call notification. I know this issue has got to be affecting the vast majority of iPhone users. Something needs to be done or I can imagine consumers will start switching to other Android, etc. if they haven’t already. I have seriously considered it over this issue alone & I know several people who specifically don’t use an iPhone for their work phone because of this issue! How is Apple not catching on?

dilladall wrote:

Something needs to be done or I can imagine consumers will start switching to other Android, etc. if they haven’t already. I have seriously considered it over this issue alone & I know several people who specifically don’t use an iPhone for their work phone because of this issue! How is Apple not catching on?

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple

Meanwhile, try ending the call with the side button.

I can't believe it's 2024, and there's still no cure for the common cold. Or jetpacks.

Lodge a complaint here Feedback - iPhone - Apple

Same issue for me. It’s been aggravating for the parties receiving the accidental dial.

If Apple simply put a delay on activating the favorites window after hanging up by say, 500ms -this might fix the problem.

but it truly is an unfortunate design flaw in the iOS at this point.

A Really simple fix would be to add a slight delay to the in call screen after the other person hangs up. You’d effectively let both parties hit hang up and end the call gracefully. The only possible side effect would be if someone doesn’t hit the end call button, they have to look at the in-call screen for an extra second. I honestly think the older phones did this somehow. I’m not sure if there was a delay that was removed or if the acknowledgment of the other caller hanging up just got quicker on newer phones. Either way this isn’t a difficult problem to solve and it’s effecting all of your users, I get lots of pocket dials during the day at work from people this is happening to and I do it multiple times a day myself. You’re just seeing a small subset of users here that were annoyed enough to seek out this thread.

I just did it for the umpteenth time. There is no way to get around it when it happens to you. I've moved the person under the "end" button three times so that different people are getting these unintentional calls from me. The problem is that even though I instantly hang up when I realize what I've done, they still get a push notification that they missed my call. That usually results in a call back where I have to explain what happened (again), but also have to waste 5 minutes being polite and having a conversation with them which neither of us wanted at that moment. And that's if it isn't at some ungodly hour of the day, which it often is. It is such an easy bug to fix, but update after update hasn't resulted in it being remedied. I just complained about it at the link below, which will hopefully get more attention than this forum:

Product Feedback - Apple

It does that on my XR too. But if the other one hangs up before I do, my screen is supposed to go back where it was before I took the call. So if I do end a call, I first look for the end button before I touch the screen to avoid calling someone I don’t want to call.

Brett4040 wrote:

Super frustrating. Why have you been getting comments on this for over a year, and still not fixed this??

No one commenting here or participating here can change the way the phone works.

Make sure to let Apple know what you'd like to see:

Product Feedback - Apple

Flyer_Dustin wrote:

Please fix this. Multiple times every week I am calling people by accident after hanging up. Either take the phone back to the Home Screen after a call ends, or add a delay after a call is finished. This is incredibly frustrating and seems so simple to fix.

Apple does not read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple