Accidental calling of favorites on hang up on my iPhone

For the last year or so, I've had a problem where I go to end a call which is over by clicking end call, but the other person hangs up first, and the screen change back to the "favorites" or "Recent calls" list, causing me to initiate a call with whoever was below the end call button. I have an iPhone 11, and this never happened with my previous iPhones. It seems something must have changed around that time.


Any advice on how to prevent this from happening? The person who is 8th on my favorites list is getting kind of annoyed.


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 15

Posted on Jan 11, 2022 9:24 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 1:06 AM

This is iOS 17+ only, temporary workaround. It's not perfect and has its own limit.

At least you won't call someone accidently by hanging up little too late.


1. Open Shortcuts app (It's integrated in iOS)

2. Tap "Automation" at the bottom of the screen

3. Tap "New Automation".

4. Scroll down and tap "App".

5. Tap "Choose" and select "Phone" then "Done".

6. Unmark "Is Opened" and mark "Is Closed". (Make sure ONLY "Is Closed" is marked.)

7. Mark "Run immediately"

8. Tap "Next" at the top right.

9. On the screen, tap "New Blank Automation".

10. Tap "Add Action".

11. Type in "go to" in the search box and tap "Go to Home Screen" that pops up below.

12. Tap "Done".


That's it.


Now when you call someone, the screen immediately goes to home screen, preventing

accidental calling from favorite or recent list.


If you want to go back to phone app during call just tap the green phone icon at

top-left. It will still go back to home screen when the call ends by either side.

174 replies

Nov 20, 2023 5:19 PM in response to doc_guy

doc_guy wrote:

@IdrisSeabright - I'm glad you found a solution that works for you,

It's not, strictly, speaking, a "solution" for me as I don't have a problem accidentally making calls. I just find it easier to end calls that way.

However, your tone implies that because there is a work around this isn't a significant issue for a lot of people, and minimizes the difficulty others, myself included, are experiencing.

That may be what you're inferring. But, I generally say exactly what I mean. And, I never said it wasn't a significant issue for some people. But, whether or not I think that (I don't), is irrelevant. It doesn't change the options that are available to you. Unless or until Apple makes a change, your choices are to use one of the workarounds or get a different phone. That is not a judgment on the seriousness of people's concerns. It's merely a statement of fact.


Complaining here may be cathartic but, other than that, it really accomplishes very little. Apple doesn't read here for feedback or suggestions.

Mar 8, 2024 2:30 AM in response to IdrisSeabright

Not really… less than a minute to setup vs. totally changing the habit of the way I use the phone. Easy choice. But as you said, what ever workaround works for someone, it’s all good.


Why this is a huge problem is the other people who have the same issue. You can’t influence them or point them to the forum to implement workarounds. They don’t care to waste significant time to deal with it. I think this will be fixed at some point, but I guess there are other priorities atm.

Mar 8, 2024 6:36 AM in response to angelicoq

angelicoq wrote:

Why this is a huge problem is the other people who have the same issue. You can’t influence them or point them to the forum to implement workarounds. They don’t care to waste significant time to deal with it. I think this will be fixed at some point, but I guess there are other priorities atm.

It would be a "huge" problem if a significant percentage of iPhone users were concerned with it. That doesn't seem to be the case. Given that iPhones have worked this way for years, I don't see much likelihood that it will change unless there is a groundswell of feedback.


Product Feedback - Apple

Apr 8, 2024 5:49 PM in response to justinsarma

Could someone please forward me the contact number of the apple software engineer in charge of this issue. I want to enter it in my favorite list at the same position the end call icon will appear. I suggest you all do the same to ease the burden on actual favorites unfortunate enough to be placed in that position. I do suggest though that you be very courteous and show empathy to them as they will be returning many calls from random numbers.

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Accidental calling of favorites on hang up on my iPhone

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