Accidental calling of favorites on hang up on my iPhone

Apple! Easy fix! After the other party hangs up first just grey out the disconnect button BUT leave it on screen for one more second. This way the worst case scenario I'll tap the greyed out button that does nothing. This is so annoying it's beyond me why it hasn't been fixed, especially since it's a regression bug.

Rothe511 wrote:

Why does my phone call back the last person I’ve called when I hang up?

Because you moved to quickly and hit the screen after the call had been disconnected by the other party. If you made the call from favorites, it took you back there and you tapped on an entry. The easy solution is to slow down.

Come on folks… Give Apple more time!! 🤣🤔

The Apple development people are very busy, creating overly complicated, yet extremely limited software; like Focus, Siri, Health, Shortcuts, to name a few.

The tide will change, hopefully soon. And developers will go back to the days of discipline, with a renewed focus on what the customer interface should look like. Apple was once a pioneer in GUI. Let’s hope they get back to the roots.

For those who take the time to post here and hit the ME TOO button, keep doing what you’re doing because the more Apple will listen eventually if there’s enough chatter on one subject.

There are thousands of Me Too’s on this issue. There needs to be a simple 1 second wait time before another call can be placed. Or even more simple, make the screen inert for 1 second after a call ends/drops. This is a serious issue that needs to be fixed. We don’t always talk with the phone to our ear. I work on nighttime emergency response and on DOZENS of occasions I have woken people up who desperately needed that sleep. PLEASE SEND THIS UP THE LADDER

IdrisSeabright wrote:

Meanwhile, don't be in such a hurry to end the call. Wait a second to see if the other person has ended the call. ...

IIdrisSeabright,

You've suggested that more than once. Based on this suggestion, I don't think you fully comprehend the actual problem/issue, because your suggestion will not work. I suggest you pause and re-read the problem and re-think your suggested solution.

WHY WON'T IT WORK?

What if both callers took the advice of "Wait a second to see if the other person has ended the call"? How would that play out? Sounds like a stalemate to me. Eventually, one or both callers would press the END CALL button and at that moment, you have the same problem.

Waiting a few seconds won't fix the problem. The problem is occurs when one caller hits the END-CALL button a fraction of a second after the other caller does. It the timing between the two callers.

Once you both say "good-bye", one of the callers must hit the END-CALL button. In some cases, you can both hit the END-CALL (at roughly the same time) and there is no consequence. But in other cases, one caller hit this button just a fraction of a second after the other caller hit the button, and this is where the problem occurs. A split second before the 2nd caller's finger touches the screen to hit the END CALL button, the screen changes (but there was not enough time to notice and stop the finger that was just millimeters from the button). The damage is done... As the call ends and the phone is going back to the previous screen (recents/favorites) the 2nd caller has just tapped the screen and initiated a new phone call.

There is no practical way to avoid this today. If waiting 3 seconds is the best advice, and other caller also waits 3 seconds, then you still have the exact same issue. Namely, that when one caller hits END-CALL a fraction of a second after the other caller hits END-CALL the problem occurs.

Lastly, I did take your advice about sending feedback to Apple: Here's what I said in the comment section:

Lengthy explanation. But there's a Apple Community Topic describing the problem with 2883 "ME TOO"s.

See: https://discussions.apple.com/thread/253557809

If this is such a huge problem for you, there are, as I've explained, other ways to end the call, most notably, the side button. I find it much easier because I don't have to look at the phone at all.

@IdrisSeabright - I'm glad you found a solution that works for you, and thank you for sharing it. It is helpful. However, your tone implies that because there is a work around this isn't a significant issue for a lot of people, and minimizes the difficulty others, myself included, are experiencing. One thing it doesn't take into account is that I have to train the people who accidentally *call me* how to end the call using the side button. This is an issue for both parties on the call, and I can't force somebody else to use the side button to end the call. It's a software problem and really needs a software fix. (And I, like others, have already reported this using the appropriate channels with Apple.)

doc_guy wrote:

@IdrisSeabright - I'm glad you found a solution that works for you,

It's not, strictly, speaking, a "solution" for me as I don't have a problem accidentally making calls. I just find it easier to end calls that way.

However, your tone implies that because there is a work around this isn't a significant issue for a lot of people, and minimizes the difficulty others, myself included, are experiencing.

That may be what you're inferring. But, I generally say exactly what I mean. And, I never said it wasn't a significant issue for some people. But, whether or not I think that (I don't), is irrelevant. It doesn't change the options that are available to you. Unless or until Apple makes a change, your choices are to use one of the workarounds or get a different phone. That is not a judgment on the seriousness of people's concerns. It's merely a statement of fact.

Complaining here may be cathartic but, other than that, it really accomplishes very little. Apple doesn't read here for feedback or suggestions.

It’s frustrating and disappointing that Apple hasn’t addressed a basic problem they created. Activating a double-tap feature in the “fav” or “recent call” list could easily resolve this issue. It’s disheartening that such a simple programming fix is overlooked while Apple focuses on newer versions and software updates.

My iPhone SE also does this multiple times per week. Today, I was on speakerphone and the other person did the hanging up and it still called someone on my favorites list. I wasn’t even touching the phone!

Please fix this. Multiple times every week I am calling people by accident after hanging up. Either take the phone back to the Home Screen after a call ends, or add a delay after a call is finished. This is incredibly frustrating and seems so simple to fix.

Remove the favorite(s) you want to change the action of and then when you add them back to favorites, you will get a pop up to select the primary action to take when that favorite is select on your list - select message and the appropriate phone number if the person has more than one number. Then on the favorites list, it should show the message icon and “message” in gray under the contact name rather than the phone icon for the designated action.

eddyev246, Can you please provide instructions on how you did this? This is a brilliant fix, and I need to do something b/c the person I call accidentally gets really insulted. I tried to change my favorites to default to text, but could not find a way to do it.

Such a dumb Phone behave and so easy to fix for the developers. Just block calls or the screen for a second after a call ends and your fine. Or just go back to Home Screen.

this happens frequently only on IPhones…

This is crazy. My sister is getting tired of me calling her, when I am just trying to hang up the phone. I wish there was a setting to just take us back to the Home Screen if a call ends. Apple needs to fix this. Actually considering going back to Android for this one user interface flaw.