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Cannot move Health Record COVID-19 Vaccine immunization to wallet

https://support.apple.com/en-us/HT212752 says

If you previously scanned a QR code, downloaded a file, or connected with your healthcare provider to add your health records on your iPhone or iPod touch, you can add your stored verifiable COVID-19 vaccination record to Wallet.

I have my Health Records hooked up to my provider (DukeHealth) and I see my COVID-19 Vaccine under Immunizations, but there is no "VACCINATION RECORD" entry under summary and I cannot figure out how to generate a card / add it to my wallet. What am I missing?

iPhone X

Posted on Jan 11, 2022 9:20 AM

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Jan 12, 2022 8:33 AM in response to lmsurprenant

Hello Imsurprenant,


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue adding your COVID-19 vaccine to your Wallet. If you have followed the steps in the article Add verifiable COVID-19 vaccination information to Apple Wallet and Health and still have an issue, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Take care!

Cannot move Health Record COVID-19 Vaccine immunization to wallet

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