MacBook Pro A1502 Retina Mid 2014 suddenly died

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Level 1

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MacBook Pro A1502 Retina Mid 2014 suddenly died

Last week my beloved MacBook Pro A1502 suddenly died. The night before it was fine. Went to turn on next morning and nothing. No fan sound. No power. No lights. Nothing. I checked my charger. It seems fine. I did the reboot thing (Control,shift,option,power) suggestion. The charger changed from orange to green and back to orange. Still nothing. So I got a new battery. Installed it. Still nothing. What could it be for it to suddenly die? I’m extremely careful with it. It’s never been dropped. No water exposure. It literally just died without warning. It took me forever to buy it so I treat it well. I’m completely heartbroken, especially because I’m not sure I can ever save enough to buy a new one due to freaking cancer. Any advice would be greatly appreciated. I don’t have a apple bar where I live so I can’t take it in to troubleshoot for free. Best Buy was $99 to tell me it’s dead. Can it be the hard drive? Does MacBook have a motherboard (I guess it’s called a logic board) that could have suddenly died? I’m so lost and really upset. Thanks for any advice.

MacBook Pro 13″, macOS 10.15

Posted on Jan 12, 2022 10:54 AM

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Answer 1

Best reply

leroydouglas

Community+ 2024

Level 10

184,542 points

Jan 13, 2022 9:08 AM in response to brklyngirl3

brklyngirl3 wrote:

Retina Mid 2014

Last week my beloved MacBook Pro A1502 suddenly died. The night before it was fine. Went to turn on next morning and nothing. No fan sound. No power. No lights. Nothing. I checked my charger. It seems fine. I did the reboot thing (Control,shift,option,power) suggestion. The charger changed from orange to green and back to orange. Still nothing. So I got a new battery. Installed it. Still nothing....

If your Mac doesn't turn on

https://support.apple.com/en-us/HT209095

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

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Answer 2

brklyngirl3 Author

Level 1

12 points

Jan 13, 2022 9:24 AM in response to leroydouglas

Thank you so much for the reply. I will try my best to find an Apple Bar which is about 6 hours from me but I am also wondering if it’s time to just save and purchase a refurbished one. Thankfully I backed up my Mac on a portable hard drive frequently but I don’t know if it’s worth the cost of repair so I am weighing my options. I truly appreciate your reply. Thank you

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Answer 3

HWTech

Level 9

56,384 points

Jan 14, 2022 10:13 AM in response to brklyngirl3

Disconnect the battery and try powering on the laptop using just the charger. A battery can prevent an Apple laptop from powering on or even charging. If the laptop powers on, then reconnect the battery while the laptop is still powered on and let the battery charge at least 10% before powering off the laptop or disconnecting the charger. You do need to be careful not to let any of the internal components come into contact with any metallic & conductive object or surface. You may need to try another SMC Reset if the laptop does now power on in this configuration.

Keep in mind the quality of third party Lithium-ion Batteries is extremely poor even when purchased from a respected vendor such as OWC or iFixIt. Those would be the only two vendors I would even consider if an official Apple battery replacement is not an option. Unfortunately if you did install a third party battery, then Apple will most likely refuse to repair the laptop now.

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MacBook Pro A1502 Retina Mid 2014 suddenly died

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