Contact phone numbers stored with (0)

I have many domestic Australian numbers store as international numbers as I (used to travel a lot) - e.g +61 (0) 8 9555 1234. Recently I found that when I call these numbers from within Australia i get a recorded message from my telco saying "The number you have called is not available from this service". I found that I could manually call these numbers by manually dialling (e.g.) +61 8 9555 1234. However, if i included the leading 0 for the area code, which appears on my dial pad as +61 (0) 8 9555 1234, I also got the recorded message about the number being unavailable from this service.

I suggest that one of the more recent IOS updates may have introduced a bug in the dialling protocol (e.g. maybe it tries to send the brackets as well as the numbers, or maybe it no longer likes the unnecessary "0" in the area code) or introduced a bug. This is a very recent issue so maybe IOS 15.2?

I have worked around my problem by taking out the unnecessary 0 in the area code, but I've had these numbers stored this way for many years and the problem has only recently started.

iPhone 13

Posted on Jan 13, 2022 7:14 PM

Top-ranking reply

MRock86 Author

Level 1

15 points

Posted on Feb 20, 2022 7:34 PM

It’s hasn’t been resolved even witun15.3.1

I’m with Telstra, but judging by other responses that is irrelevant.

As I said, the workaround is to remove the “redundant” 0. But as others have pointed out the brackets are generally included when you receive international calls. So if you were to save such a number to a contact the brackets are there.

My guess is that the dialling mechanism has been change and it’s now just literally dialling the stored character sequence, including the bracket characters, which of course the telcos can recognise.

in fact you can test it by trying to call a domestic landline number with the complete area code including the 0s with the +international code in front. You will see that the phone recognises the leading 0s and puts brackets around it. And you he telco will most likely reject the call as number not known or similar.

Seems like such a rookie error for Apple to have made.

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Contact phone numbers stored with (0)

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