You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IphoneX

Hi, my phone was working fine then the battery ran out. I tried to charge it but nothing happened, I tried a different charger and it looked like it was doing an update. I was going upstairs so unplugged it to plug it in upstairs and it’s now completely dead

iPhone X

Posted on Jan 16, 2022 3:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2022 4:58 AM

If the problem persists, visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

You will first have to make an appointment due to the pandemic.

1 reply

IphoneX

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.