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Painfully slow / lagging IMac

2017 Imac 2.3GHz i5 - 8GB


Updated to Monterey over the weekend from High Sierra as finally got round to updating my Adobe Creative Suite. Mac has never been the quickest but I had put that down to running the old legacy Adobe software. Hoped that by installing al new software it would speed up a bit, however its made the iMac pretty unusable.. Takes an age to boot and even with no applications open , just simple things like opening a folder or going to system preferences result in at least 10 seconds of spinning. Once it's been on a while it does speed up a bit you then get constant lags when minimising or opening window. Even shutting down takes an age. As for opening larger apps, InDesign takes about 10 mins to load and then is very slow and laggy and its impossible to use.


Spoke to apple support and tried all the usual, cleared caches, safe mode, test accounts, resetting RAM, disk utility fist aid etc

Posted on Jan 17, 2022 12:36 AM

Reply
4 replies

Jan 17, 2022 8:59 AM in response to philb2611

Welcome to the Apple Support Communities.


I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as shown here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Jack

Jan 17, 2022 4:59 AM in response to philb2611

There are a few points to consider.


Adobe recommend that InDesign requires a SSD drive and a minimum 4GB RAM, but 16GB is preferable.


Your iMac has most likely a spinning disk hard drive, which is going to be very slow, and with only 8GB memory available for Monterey and InDesign to run in then InDesign will have to use virtual memory on your hard drive in order to operate.


The combination of a slow internal hard drive and limited RAM are the principle reasons for the poor performance you are now experiencing.


At wake-up from sleep Monterey runs dozens of background processes, wake-up from power-off is even more demanding with hundreds of background processes running, this is why performance improves after the Mac has been switched on for a while. Gradually those background processes complete and this releases more RAM memory for your application to use.


Lastly, whenever you upgrade a macOS, Apple’s Spotlight service needs to build a fresh index of the disk, and if you use Time Machine to back-up your system as well then Time Machine also needs to scan the entire disk to build a new backup.

Both those processes will take up to 48hrs of continuous on-time to complete and until those two initial processes have finished running your Mac will run extremely slowly.


As GreeniusGenius asked in his reply “Do you have an SSD?”, from your description of the problem I suspect your answer is no.


The ideal solution would be for you to take your iMac to an Apple store and have them replace the internal spinning-disk hard drive with an SSD and increase the RAM to 16GB, this would improve performance markedly.


Being realistic, the cost to have this done in an Apple store would be close to two thirds the price of a new iMac with SSD and 16GB memory already installed, and certainly more that the current value of the Mac.


The most cost-effective thing you could do would be to connect a comparatively inexpensive external SSD enclosure to one of the thunderbolt ports and move your macOS and applications over to that external SSD.


Monterey should boot faster, applications will launch more quickly and your applications will be more responsive when using virtual memory on the external SSD than when using virtual memory on the old internal disk.


Overall performance should return approximately to pre-Monterey levels, although not such an improvement as would be gained if you upgraded the internal disk to an SSD and increased the RAM to 16GB.


If you found that after installing an external SSD with the macOS and your apps loaded does not improve performance as much as you would like then at least you can use that SSD as normal storage, or as a Time Machine backup drive on your existing or newer iMac.


The final points to consider include what other applications do you have installed that may be running their own start-up background processes, consuming RAM and processor time, and any third-party anti-virus software you may have installed, both of which will cause the Mac to slow down.


If you have not already done so, run a system check on your Mac using the free version of etrecheck and post the results back here for the experienced Mac experts to comment on. Etrecheck is not installed as such, it runs directly from the download and can be simply deleted afterwards. Be sure to grant permission for etrecheck to have full access to your hard drive otherwise the test results will be meaningless. Etrecheck does not share or record private data and is safe to use.


The free version of etrecheck is all that is required to generate the report, the paid-for version is unnecessary for the use suggested here.


https://etrecheck.com/


Hopefully some of the above may prove useful.


Will.

Painfully slow / lagging IMac

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