I’m trying to remove my old Apple ID from an old I pad. I havnt used my I pad for a long time and it’s still on my old Apple ID. I deleted that account as I created a new one but now I can’t enter my password to log out of my iPad. Is there a way of hard re setting it? I’m not bothered about keeping anything on there
thanks
If you were the original purchaser and can prove it with
a receipt from Apple or Apple authorized iPad retailer showing
the serial number of the iPad, make a genius bar
reservation and bring in the receipt, iPad, and government
issued photo ID to Apple and they may assist in resolving the problem.
If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered
It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store
https://www.apple.com/retail/geniusbar/
Otherwise, you have to recover the AppleID and passcode used to
initiate the Activation Lock
If you forgot your Apple ID - Apple Support
If you were the original purchaser and can prove it with
a receipt from Apple or Apple authorized iPad retailer showing
the serial number of the iPad, make a genius bar
reservation and bring in the receipt, iPad, and government
issued photo ID to Apple and they may assist in resolving the problem.
If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered
It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store
https://www.apple.com/retail/geniusbar/
Otherwise, you have to recover the AppleID and passcode used to
initiate the Activation Lock
If you forgot your Apple ID - Apple Support
Removing old Apple ID from I pad
