Apple tv and homepod mini stop playing
my apple tv and homepod mini stop playing music, movies or any audio content every 10 min or 5 min i have to press the play button again every time. I have reset them to factory settings but keeps happening.
Question marked as
Best reply
User profile for user:
destiny241
User level:
Community Specialist
Welcome Nicolas-prada,
Thank you for using Apple Support Communities. Based on your post, you've had issues with audio playback every 5-10 minutes when using the Apple TV and HomePod. We'll do our best to assist with this.
You mentioned this keeps happening after you reset these devices to factory settings. Are you factory resetting both the Apple TV and the HomePod or only the HomePod when this occurs? Does this persist no matter the content played or is it random? Have you noticed this when using AirPlay?
If it is random, we'd check for any wireless interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
In case you haven't yet, it might also be a good idea to restart the router/modem on your network, along with any access points. Reach out to your network provider, if needed for steps to accomplish this.
Should it persist, please reply back with the answers to the above and we'll continue to help out.
Wishing you well, take care.