Mac OS Mail messages blank

Question

Level 1

12 points

Mac OS Mail messages blank

Hello,

I seem to have found a bug in Mac Mail - messages I receive from certain senders come through and appear entirely blank in Mac Mail. Others can view them just fine, and if I view the message on my phone, on the web, in Gmail, or other places, they show up just fine, however on my Mac they show up entirely blank (with the message "this message has no content")

If I view message source, the content and text ARE present, so they are coming through - it appears to be an issue with how they are rendered.

Posted on Jan 20, 2022 10:59 AM

Reply

Answer 1

Best reply

lllaass

Level 10

210,423 points

Jan 20, 2022 12:52 PM in response to jbstanford

What do you have checked in Mail>Preferences>Privacy?

If all not uncheked try unchecking all.

Reply

Answer 2

jbstanford Author

Level 1

12 points

Jan 21, 2022 9:02 AM in response to lllaass

I don't know what app, but it appears to be from a few different recipients.

The messages all appear to have the common trend of being text messages, but having a URL link in them - so no image, but a URL is present.

As best as I can tell, it involves messages that come through with "multipart/alternative" and the message is present under the "text/plain" section NOT the "text/html", so it appears that Mac Mail is rendering/showing the blank text/html section.

Reply