When watching a drama on the Apple TV app on the PlayStation 5
Subtitles appear for a while and then disappear.
It worked fine when I first started it, but the subtitles disappear from the next day.
It works fine when viewed on a MacBook or iPad.
Is it a PlayStation 5 problem? Or is it a problem with the installed Apple TV app?
PlayStation5,
Hey there, 근돈!
Thanks for reaching out in Apple Support Communities! If we understand correctly, you're unable to see subtitles while using the TV app on your Playstation. We know how useful this can be and we'd like to help!
"Not all videos include closed captions. This feature may be disabled on devices that already include built-in closed captioning. See your device’s user guide for more information." More information and steps to help will be found in the resource below:
Use subtitles and captioning in the Apple TV app - Apple Support
If you've already tried troubleshooting your Playstation and the issue persists, please reach out to the manufacturer for additional support options.
Take care!
Playstation 5 Apple TV app subtitle problem
